Welcome to Stepping Up Training. We provide accredited training for managers in the voluntary, community and statutory sectors, with a particular emphasis on volunteer management training.

Do you manage volunteers?

Are you interested in training designed to meet the specific needs and challenges that you face if you work with volunteers? If so, have a look at our management development programmes, leading to nationally recognised qualifications. Learn how to get the best out of your volunteers, whilst ensuring that those who give their time also benefit from their experience with you.  The training will enhance your skills and open up opportunities in your career.

Nationally recognised qualifications

ILM Level 3 Certificate in Management of Volunteers We offer a workshop based programe, leading to this nationally recognised specialist qualification awarded by the Institute of Leadership and Management (ILM). This open programme is based around six participative workshops, held at monthly intervals in central London.

Fundamentals of Managing Volunteers is a three day programme, leading to the ILM Level 3 Award in Effective Management.

ILM Level 5 Certificate in Leadership is a varied programme incorporting workshops, action learning group meetings and one to one coaching. It is aimed at those who have leadership responsibilities within an organisation. The course is relevant to those who lead volunteers, or who lead staff with responsibility for managing volunteers.

Experienced trainers

Our trainers Felicity Dwyer and Maggie Piazza, are qualified and experienced facilitators, who together bring over 40 years experience of training development and delivery. We both have extensive experience of good practice in volunteer management including a background in assessment of good practice for the Investing in Volunteers quality standard. We provide a range of ILM accredited programmes leading to nationally recognised qualifications.

Course dates

See the courses page for forthcoming dates.  Or give us a call on: 01732 364 574.

All courses can also be commissioned on an in-house basis.